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Customer Satisfaction

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KPIs for the iGaming industry vary greatly from one business to another. Some Gaming KPI’s are more essential, while others are less. You’re probably aware that you need to keep track of your finances, but it’s not always as simple as it sounds. While your accounting file may provide some insight into general performance, the insights are most powerful when combined with other data sources. In this blog post, we’re going to dive deep into…

Incentive programs are a great way to reward and encourage loyal customers and keep them coming back. Developing the perfect incentive program requires careful thought and planning. You need to think about what kind of rewards you’ll offer, how often you’ll offer them, how much value they’ll have for the customer, how you’ll track the program’s effectiveness, and more. In this article, we’ll go over how to design a rewards program that not only rewards…